Wlcome Home Property Management & Investments, Inc

Buy, Sell or Rent Your Home through Welcome Home.

 

New Tenants

Signed the Lease, Now What?

Current Tenants

Pay Rent & Repair Request

Vacating

Security Deposit Refund

 

New Tenants - Move-In Check List

  1. Turn on Utilities by Lease Start date or Occupancy Date, whichever is sooner. You’ll need to provide our office with the confirmation code. Click Here for Utility Companies Contact info
  2. Pay all Deposits, Utilities and Rents on your Tenant Portal.
  3. Order and Pay for a Renters Insurance Policy. Add Property Management and Homeowner as Additional Insured.
  4. Call Locksmith Associated with Welcome Home. Home is to be re-keyed after you receive keys from management. Click Here for Contact.
  5. Pick up Mail key at Post Office for Brand New Homes or Have Post Office Re-Key Mailbox.
  6. Within 2-3 weeks email to Rentals@WelcomeHM.com your move in list and pictures to add to the Video Walk-Thru.
  7. Items 1-3 above must be completed prior to keys being released!

Current Tenants - Rent & Repair Request

  • Your Tenant Portal gives you the convenience to:
  • View and pay on your account or submit repair/maintenance request anytime (24/7)
  • Access your portal from any computer, tablet, or smartphone (with an internet connection)
  • Set up an automatic payment or one time payments
  • Sign up for automatic reminder emails
  • Review your payment history

Vacating - 30 Day Notice and Move-Out List

Are you vacating either because you are month to month or your lease is ending? Follow the steps below:

  1. Submit a 30-Day Notice
  2. Continue to pay rent and utilities until you vacate or your lease is up, whichever is later.
  3. Download the Move-Out Check List - Click to HERE to Open or Download
  4. If you have carpets in the home, see vendor info below
  5. Please note: we do expect homes to be thoroughly clean, top to bottom including windows inside and out.
  6. If you use any of the same vendors we use for cleaning, please let the vendor know you are moving out of a home by Welcome Home.

Vendor List - Referrals

The lease agreement requires you to use a carpet cleaning company of managements choice. Please use either:

  • Scrub Bros (775) 722-4955 
  • Stanley Steamer of Northern Nevada (775) 236-0267
  • Eco Pro (775) 343-5109

If you hire a professional house and window cleaner, we recommend
  • WOW House Cleaning, also goes by Trimaids (775) 322-4787 or (775) 686-6338
  • Walker Window Cleaning (775) 827-3483